Privacy Policy

Last updated: December 7, 2024

Overview

Upflux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our OTA update platform and related services.

Information We Collect

Account Information

When you create an account, we collect your email address and any profile information you choose to provide.

Device Information

Our SDK collects device identifiers, platform information (iOS/Android), app version, and bundle version to deliver updates correctly. This data is used solely for update delivery and analytics.

Usage Data

We collect anonymous analytics about update success rates, download times, and error rates to improve our service.

How We Use Your Information

  • To provide and maintain our OTA update service
  • To deliver updates to the correct devices
  • To send you important service notifications
  • To provide analytics and insights through your dashboard
  • To improve our platform and develop new features

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Your app bundles are stored securely and accessible only through authenticated API calls.

Data Retention

We retain your data for as long as your account is active. You can request deletion of your data at any time by contacting us. Device analytics data is retained for 90 days.

Third-Party Services

We use trusted third-party services for infrastructure (cloud hosting, storage). These providers are contractually obligated to protect your data and use it only for providing their services to us.

Your Rights

You have the right to:

  • Access and export your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at support@upflux.in